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Asus’ tone deaf response to ongoing RMA support issues isn’t going to encourage me to keep recommending Asus tech

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Almost a week on from a Gamers Nexus video detailing its own, and many others’ terrible RMA experiences with Asus’ customer support, the company has finally released a statement addressing what it calls “some gaps in our RMA communication process in the US and Canada.”

And it’s still not a good look.

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